Grievance Redressal Cell
Avichi College of Arts and Science
At Avichi College of Arts and Science, we are committed to providing a positive and inclusive academic environment where students, faculty, and staff feel heard and valued. Our Grievance Redressal Cell (GRC) is a dedicated body established to address concerns and complaints in a fair, transparent, and time-bound manner.
Whether it’s academic issues, administrative concerns, harassment complaints, or any other grievances, our GRC ensures a structured mechanism to resolve matters effectively while upholding confidentiality and integrity.
Objectives of the Grievance Redressal Cell
The Grievance Redressal Cell aims to:
✅ Ensure a supportive academic environment by addressing concerns promptly
✅ Resolve grievances through a structured and impartial process
✅ Maintain transparency and confidentiality in handling complaints
✅ Promote a culture of respect, fairness, and accountability within the institution
✅ Uphold students’ and staff members’ rights by ensuring just and unbiased resolutions
The GRC is committed to fair hearings, timely responses, and ensuring that grievances are resolved in the best interest of all stakeholders.
Types of Grievances Addressed
Our Grievance Redressal Cell handles various types of concerns, including but not limited to:
- Academic Grievances – Issues related to examinations, attendance, assessment, or curriculum
- Administrative Concerns – Problems regarding facilities, hostel services, or campus infrastructure
- Harassment Complaints – Cases related to bullying, ragging, discrimination, or any form of misconduct
- Fee-Related Issues – Disputes concerning fee payments, scholarships, or refunds
- Faculty or Staff Concerns – Issues with teaching methods, behavior, or disciplinary actions
If you are facing any issues, do not hesitate to bring them to our attention. The GRC is here to assist and support you.
Redressal Process
The Grievance Redressal Cell follows a structured approach to resolving issues:
🔹 Step 1: Complaint Submission – The grievance is formally submitted through online or offline channels.
🔹 Step 2: Initial Review – The GRC examines the complaint and assigns it to the relevant authority.
🔹 Step 3: Investigation – A fair inquiry is conducted, involving all concerned parties.
🔹 Step 4: Resolution & Response – Appropriate action is taken, and the complainant is informed of the outcome.
🔹 Step 5: Follow-up – In certain cases, further monitoring may be required to ensure resolution.
Our process ensures impartiality and transparency, prioritizing the well-being of students and staff.
We understand that raising a grievance can be sensitive. The Grievance Redressal Cell ensures complete confidentiality and protects the identity of complainants. No student, faculty, or staff member will face discrimination or retaliation for submitting a genuine grievance.
- 044 2376 4227
- admissions@avichicollege.edu.in
- Arcot Road, Virugambakkam, Chennai 600 092
OUR COURSES
- B.Com General
- B.Com Accounting and Finance
- B.Com Bank Management
- B.Com Corporate Secretaryship
- B.Sc Visual Communication
- B.Sc Computer Science
- B.A Criminology and Police Administration
- Bachelor of Computer Application
- Bachelor of Business Administration
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